SHIPPING POLICY

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Last updated: April 2025

Processing Time

Orders are processed within 3 to 5 business days. You will receive a confirmation email once your order has been dispatched.

Shipping Destinations

We ship worldwide, including France, Europe, and the United States.

Shipping Times (estimated)

• France & Europe: 5–10 business days

• United States & International: 10–20 business days

Shipping times may vary depending on your location and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.

Customs & Duties

For international orders, customs fees and import duties may apply and are the responsibility of the customer. DELFRANCE is not responsible for delays caused by customs.

Order Tracking

Once your order is shipped, you will receive a tracking number by email to follow your delivery.

Issues with Delivery

If your order is lost, damaged, or significantly delayed, please contact us at contact@delfranceribeiro.com within 30 days of your order date.